Why Is My Capture Upside Down?

If your capture appears upside down in Polycam, it is likely due to the orientation in which the scan was taken, the device's positioning during the capture, or a difference in coordinate systems when importing external models. Polycam assumes that the +Y axis is pointed upwards, so if a model uses a different coordinate system, it may appear rotated or upside down. Fortunately, this issue is easy to fix.

Common Causes of Upside-Down Captures

1. Device Orientation During Capture: If the device was tilted or upside down when you started the scan, Polycam may have interpreted the orientation incorrectly, resulting in an upside-down capture.

2. Starting Point Misalignment: The app may incorrectly set the initial point of reference when scanning objects or rooms, causing the entire capture to be displayed upside down.

How to Fix an Upside-Down Capture

If your capture appears upside down, you can easily correct it using the Rotate Tool in Polycam. This tool allows you to manually adjust the orientation of your capture along different axes. For detailed instructions, follow this guide: How to Crop and Rotate a Capture in Polycam.