Kristina
Articles
Recent activity by Kristina
-
Optimizing Performance in Scenes
Complex 3D scenes can push your device's memory to its limits, but with the right optimization strategies, you can create multi-capture scenes while maintaining smooth performance.Understanding the...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How to Use the Colors Tool
.colors-tool-guide { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', 'Roboto', sans-serif; line-height: 1.6; color: #100F0F; max-width: none; ...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Fixing Black or Ghosted Captures in Polycam
Suppose your capture appears completely black or as a ghost-like silhouette with missing or semi-transparent textures. In that case, it usually means the texture failed to update properly after cha...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Troubleshoot Log In
If you encounter a Something Went Wrong error message while trying to log in to Polycam, it may prevent you from accessing your account. This troubleshooting guide aims to help you identify and re...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Understanding Subscription Downgrades
When you downgrade your Polycam Business subscription to either a Pro or Free plan, certain features will no longer be available. This guide explains what features you'll retain and what you'll los...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How to Reset Your Password
iOS Desktop Android Free ✓ ✓ ✓ Pro ✓ ✓ ✓ Business ✓ ✓ ✓ Enterprise ✓ ✓ ✓ The password reset feature allows you to regain access to your account if you've forgotten your password or n...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Fixing Export Errors: Resolving the "Something Went Wrong" Message
If you see a Something went wrong error while exporting a capture in Polycam, this guide will help you identify and resolve the most common causes of this issue.Something Went Wrong: Capture Size T...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Procurement Information for Polycam
This page provides official company information for procurement teams, vendors, and partners who must set up Polycam Inc. as a supplier or verify our business credentials.Company Information Field...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Scanning Small Objects in Object Mode
Capturing high-quality 3D models of small objects presents unique challenges, but with Polycam's Object Mode and the proper techniques, you can achieve professional-grade results. This guide will w...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How to Troubleshoot When a Capture Won’t Process
If your capture isn’t processing or appears to be stuck, there are a few steps you can take to troubleshoot and get things moving again.If you've tried all the solutions below and your capture stil...
- Updated
- 1 follower
- 0 comments
- 0 votes