Polycam Community Guidelines
Overview
Polycam is a place to capture and share 3D content of the world. These guidelines explain what's okay to create and share on Polycam so the community stays positive and safe for everyone.
These guidelines are part of our Terms of Service. Breaking them is breaking the Terms. If anything here conflicts with the Terms, the Terms win. How we handle personal information is covered in our Privacy Policy.
These rules apply to everything you create, upload or share on Polycam, including captures, AI-generated models, usernames, profiles and comments.
General conduct
Don't post or do any of the following on Polycam:
- Threats of violence or harm to anyone
- Harassment, bullying, or hateful content, including content that attacks people based on race, ethnicity, national origin, religion, sexual orientation, gender, disability, age or political beliefs
- Content that promotes or encourages self-harm
- Violence, blood, gore or bodily harm
- Anything illegal, or anything that helps someone break the law
- Impersonating another person or organization, or using their name to mislead people
- Using bots, scrapers or crawlers to collect content or data from Polycam
- Using Polycam or its content to build or train other AI or machine learning models
See Terms of Service §5.4 for the full list of prohibited uses.
Capturing people, places and other people's work
People. If a capture shows someone who can be identified, you need that person's consent before you upload it. Some information can never be uploaded, even with consent, such as government IDs, health information and biometric data (Terms §5.4(14)).
Other people's work. Don't capture or share anything that infringes someone else's copyright, trademark, privacy or other rights (Terms §5.4(2)). If you scan someone's artwork, credit the artist.
Crediting Polycam. Your models are yours, and you can use them commercially. When you show a Polycam model publicly, credit Polycam (Terms §5.2, §6.4).
Public vs. private. Anything you share publicly can be viewed, commented on and tagged by other users. Keep a capture private if you don't want that (Terms §6.5).
Content restrictions
Minors. Any sexual, sexually suggestive or violent content involving minors is banned, even if it's private. We report illegal content to the National Center for Missing and Exploited Children (NCMEC). We may suspend or remove accounts for this without warning.
Sharing intimate content without consent. Sharing sexually explicit content of anyone without their consent is banned.
NSFW content. NSFW content isn't allowed on Polycam, public or private. This includes drugs, nudity, sexual acts, sex toys, masturbation and bodily fluids.
Abuse. Content that shows or encourages abuse or violence toward people or animals is banned.
AI-generated content
Everything in these guidelines applies to models you make with Polycam's AI tools, the same as to your own captures. Polycam may use content filters that block some AI outputs (Terms §10.2). AI-generated models are for entertainment purposes only (Terms §8.1).
Reporting content
Reporting a capture. On the Explore page, tap or click the three dots next to the capture's name and choose Report Capture. Our support team reviews every report and takes action if the capture breaks these guidelines. To stop seeing someone's captures, choose Block User instead. See How to Report and Block an Explore Capture.
Copyright. If you think content on Polycam infringes your copyright, send a notice to legal@polycam.ai. Follow the steps in Terms of Service §6.6, including a statement, made under penalty of perjury, that you own the copyright or are allowed to act for the owner.
Enforcement
When we can, we'll reach out and ask you to fix a problem first. But we may act at any time, for any reason, and without notice. Under our Terms of Service, we may:
- Remove, screen, edit or delete your content (Terms §6.5)
- Suspend or delete your account (Terms §10.3)
We disable or delete the accounts of people who repeatedly infringe copyrights (Terms §6.6). If your account is banned, you can't sign up again under a different name (Terms §10.3).
Appeals. If you think we made a mistake, email contact@polycam.ai to appeal.
Changes to these guidelines
We may update these guidelines from time to time. When we do, we'll change the date below.
Last updated: November 13, 2026