If you have issues uploading photos using Polycam’s web app, it may be because the images you’re attempting to upload are too large for your web browser.
We attempt to compress images before they’re uploaded, and this compression step takes a certain amount of browser memory.
How to Adjust Your Images
- Use a photo editing application that allows you to modify your images.
- Try scaling your images down a bit (try a 12 MP resolution if they are larger than that initially, or an 8MP resolution if 12 fails)
- Navigate to Photo Upload on Polycam web to upload the modified images.
How to Reach out to us
We are continually improving this feature, so if you encounter issues, please file a bug report and include information about the size and quantity of images you were attempting to upload.