How to Sync Your Captures

If you don't see your captures on Polycam Web or your other devices, this indicates that the capture has yet to be synced. For captures like Floorplan and Space mode, these captures are usually stored locally on your device unless you processed the capture using the "Cloud" option. This guide will walk you through syncing your captures to make them available across all your devices.

Plan Availability

Sync functionality is available across all subscription tiers and platforms.

Identifying Unsynced Captures

You can easily identify which captures have not been synced to Polycam by looking at your capture library:

• On the device where the capture was created: The capture thumbnail will display a cloud icon, indicating it's stored locally and ready to be synced.

• On other devices: If a capture hasn't been synced yet, you'll see a phone icon on the thumbnail and it will be labeled as "Draft", indicating the capture is only available on the original device.

How to Sync Your Captures

1Navigate to your capture library

Navigate to your capture library and select the capture that has not been synced.

2Click the Sync button

Within the capture editor, click the Sync button.

3Select the "Upload" option

Within the sync window, select the "Upload" option to make the project available for all of your devices and on the web.

4Access on Polycam Web

Once the scan is processed, it will be synced to every other device associated with your account, including Polycam Web.