If you need to remove a capture from your Polycam account, follow these simple steps to delete it. Please note that once a capture is deleted, it cannot be recovered, and it will be removed from all devices associated with your Polycam account. Make sure you no longer need the capture before proceeding.
How to Delete Your Capture on Polycam Mobile
How to Delete Your Capture on Polycam Web
How to Delete Your Capture on Polycam Mobile
1. Open the Polycam App: Launch the Polycam app on your mobile device and log in to your account.
2. Navigate to Your Library: Go to your Library to view all saved captures.
3. Select the Capture to Delete: Tap on the three dots (...) next to the capture title to view the capture details.
4. Tap the Delete Option: Scroll down and select Delete from the capture details window.
5. Select Your Deletion Type: If a capture was made on the device you are deleting from, you will be given several delete options:
- From Device Only: Will delete the capture from your current device
- From Cloud Only: Will delete the capture from the cloud. The capture will remain stored on your device.
- Both Device & Cloud: Will permanently delete the capture from both your local device and from the cloud.
How to Delete Your Capture on Polycam Web
1. Open the Polycam App: Launch the Polycam app on your iPhone, iPad, or Android device.
2. Navigate to Your Captures: In the app, navigate to the "Captures" section where all your saved scans are displayed.
3. Access the Options Menu: In the capture view, tap on the three dots (•••) or the options icon located at the top right corner of the screen. This will open a menu with various options.
4. Tap Delete: From the options menu, select "Delete." A confirmation message will appear to ensure that you want to permanently remove the capture.
5. Confirm Deletion: Tap "Confirm" or "Delete" in the confirmation dialog to permanently delete the capture from your account.