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How to Setup and Manage Folders

Folders let you organize your captures, and on Business and Enterprise plans, share them with your team in one common space. Use them to separate work by subsidiary, department, project, or any structure that fits your organization. In this article you will learn how to create folders, add captures, manage nested folders, and control access for your team. You can also try the interactive demo below to see it in action.

What is a Folder?

A Folder is a container in your Polycam library that lets you group and organize captures by team, project, or any category that makes sense for you. On Business and Enterprise plans, folders can also be shared across your organization, which is especially useful when multiple subsidiaries or departments within your company use Polycam, as each group can have its own dedicated space with access controlled independently. Workspace Owners can manage folder-wide settings from Admin settings, while individual access can be configured from the People tab.

Workspace Owner vs. folder Owner: A Workspace Owner is an organization-level role with full access to all content in your workspace. A folder Owner is a permission granted on a single folder, giving that person full control over that folder only.

Plan Availability

Folders themselves are available to everyone, on every plan. Using folders to share captures across your team, however, requires a Business or Enterprise subscription.

Plan iOS Web Android
Free Available Available Available
Basic Available Available Available
ProLEGACY Available Available Available
Business Available Available Available
Enterprise Available Available Available

Sharing Folders Across a Team

Plan iOS Web Android
Free Not available Not available Not available
Basic Not available Not available Not available
ProLEGACY Not available Not available Not available
Business Available Available Available
Enterprise Available Available Available
Quick reference
  • Free, Basic, Pro: Personal folders only
  • Business: Personal folders, plus team-wide shared folders (same access for everyone)
  • Enterprise: Personal folders, team-wide sharing, plus per-folder and per-person access control

Try the Interactive Demo

Get a feel for creating and organizing folders directly in Polycam with the interactive walkthrough below.

Create a New Folder

Note: Only users with an Editor or Owner role can create folders. View-only users can browse folders they have been granted access to, but cannot create or manage them.

On Web

In your Polycam library, click the Create button on the left-hand side of the page. From the drop-down menu, select New folder. Enter a name and optional description for your folder, then click Create folder to confirm.

Tip: Give your folder a name that reflects its purpose or the team it belongs to, such as "North America Scans" or "Marketing Assets". This makes it easier to manage access as your workspace grows.

On iOS and Android

Open the Library tab, then tap the + icon in the top-right corner. Select New folder from the options, enter a name and optional description, then confirm to create it.

Adding Captures to a Folder

Once your folder is created, you can move captures into it directly from your library on any platform.

On Web

  • Drag and drop individual captures into the folder.
  • To move multiple captures at once, select them using multi-select, then drag the group into the desired folder.

On iOS and Android

  1. Open the Library tab and locate the capture you want to move.
  2. Tap and hold the capture, or use multi-select to choose several at once.
  3. Select Move, then choose the destination folder.
Note: A capture can only belong to one folder at a time. Moving a capture to a new folder will remove it from its previous location.

Creating Nested Folders

Folders can be nested inside other folders to create a deeper organizational structure, for example grouping project sub-folders under a parent department folder.

  • On iOS and Android: Navigate inside an existing folder, then tap the + icon and select New folder. The new folder will be created nested inside the current one.
  • On Web: When creating a new folder, use the Parent folder drop-down to select which existing folder it should be nested inside.
Note: A shared folder can exist inside a private parent folder. Users granted access will only see that folder, not its private siblings.
Nesting limit: You can nest up to 255 folders inside any single folder. This applies to all plans.

Managing Workspace-Wide Folder Access

ENTERPRISE ONLY

Workspace Owners can control how folders are shared across the entire workspace from Admin settings. Any changes made here apply to all members.

Enterprise only: Business shares folders team-wide only. Per-folder and per-team access, as described below, is available on Enterprise.
  1. Open Admin settings from the left-hand navigation menu.
  2. Under Workspace access, click Manage workspace.
  3. In the Workspace Access panel, use the checkboxes to mark each folder as Shared or Private.
  4. Click Save to apply your changes.
Note: These settings affect everyone in the workspace. To configure access for a specific person, use the People tab instead.

Changing Folder Access for a Specific Person

ENTERPRISE ONLY

If a team member needs different access than the workspace default, you can set folder permissions on a per-person basis from the People tab.

  1. Navigate to the People tab in the left-hand menu.
  2. Find the user and click the folder icon next to their name.
  3. In the User Access panel, select the folders you want this person to access.
  4. Use the drop-down to set their permission level: No access, Can view, Editor, or Owner.
  5. Click Save to apply the changes.
Note: Folder-level permissions only take effect if the user's organization role is set to Editor or Viewer. Workspace Owners already have full access to all content across the organization regardless of folder settings.

Folder Permission Levels

ENTERPRISE ONLY

There are four permission levels available when granting folder access to a user:

Permission What they can do
No access The folder is hidden entirely. The user cannot see that the folder exists, and cannot view, edit, or manage any captures inside it.
Can view Browse and view captures inside the folder, but cannot make changes.
Editor Add, edit, and delete captures within the folder.
Owner Full control of this folder, including managing folder access for other users.
Tip: Use No access to revoke a folder from someone who previously had view, editor, or owner permissions, without removing them from the workspace.

Frequently Asked Questions

What happens to a folder if its owner is removed from the account?

If a folder Owner is removed from the workspace, ownership of that folder transfers automatically to a Workspace Owner. No folder content or settings will be lost.

Can a capture exist in multiple folders at the same time?

No, a capture can only belong to one folder at a time.

Is there a limit to how many folders I can create?

Yes, you can nest up to 255 folders inside any single folder, on any plan.

Can view-only users create folders?

No, only users with an Editor or Owner role can create or manage folders.

What does the "No access" permission do?

It hides the folder from that user entirely, as described above.

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