How to Setup Custom Branding

Custom Branding is a powerful feature that replaces the Polycam logo with your company's logo across specific assets. This professional customization helps maintain brand consistency when sharing content with clients or stakeholders.

Plan Access

Custom Branding is available exclusively on the following plan:

iOS Web Android
Free ❌ ❌ ❌
Basic ❌ ❌ ❌
Pro LEGACY ❌ ❌ ❌
Business ❌ ❌ ❌
Enterprise ❌ ✅ ❌
Enterprise Exclusive: Custom Branding is only available to Enterprise customers on Polycam Web. If you need this feature and you're on a different plan, consider upgrading to Enterprise.

What Assets Support Custom Branding?

Once your Team Logo is uploaded, your custom branding will automatically appear on the following types of assets. Select each tab to learn more about how your logo appears on different export types:

Your custom branding will automatically appear on:

  • Embedded captures - When sharing 3D models or scans through embedded viewers
  • Floorplans - Generated floor plan documents and exports
  • Spatial reports - Professional reports and documentation
  • Floorplan_White Labeling.png
  • Floorplan_White Labeling.png

How to Set Up Custom Branding

Follow these steps to upload your Team Logo and activate custom branding:

Accessing Team Settings

1Navigate to Your Team Workspace

Go to your Team workspace on Polycam Web. Make sure you're in the correct team workspace using the workspace switcher in the top left corner.

2Open Team Settings

Navigate to the People tab within your team workspace. Once there, click on the team icon to the left of the team name to open your team settings.

Help Center Brand Guide & Images (40).png

3Access Team Configuration

Clicking the team icon will open the team configuration options directly, where you can manage your logo and other settings.

Understanding Image Types

In the team settings, you'll see two distinct upload options. It's important to understand the difference between them:

Team Avatar

  • Square format image
  • Used as a visual identifier within the Polycam app interface
  • Functions as a team label for internal organization
  • Does not affect custom branding on shared assets

Team Logo (Required for Custom Branding)

  • This is your custom branding image that replaces Polycam branding
  • Appears on shared content and exported materials
  • Must be uploaded to activate custom branding features
Important: Only the Team Logo field controls custom branding. The Team Avatar is for internal use only and will not appear on shared assets.

Uploading Your Team Logo

1Prepare Your Logo File

Before uploading, ensure your logo meets the following requirements:

  • File format: PNG or JPEG (other formats will be automatically rejected)
  • Image quality: High-resolution for crisp display across different devices
  • Background (recommended): PNG files with transparent backgrounds provide the most professional appearance
Pro Tip: For the best results, use a PNG file with a transparent background. This ensures your logo looks professional against any background color or design.

2Upload Your Logo

In the team settings page, locate the Team Logo upload field and select your prepared logo file.

3Confirm Upload

Once you've selected your file, confirm the upload. Your logo will be validated automatically to ensure it meets the format requirements.