How to Setup Custom Branding

Custom Branding is a powerful feature that replaces the Polycam logo with your company's logo across specific assets. This professional customization helps maintain brand consistency when sharing content with clients or stakeholders.

Plan Access

Custom Branding is available exclusively on the following plan:

iOS Web Android
Free ❌ ❌ ❌
Basic ❌ ❌ ❌
Pro LEGACY ❌ ❌ ❌
Business ❌ ❌ ❌
Enterprise ❌ ✅ ❌
Enterprise Exclusive: Custom Branding is only available to Enterprise customers on Polycam Web. If you need this feature and you're on a different plan, consider upgrading to Enterprise.

What Assets Support Custom Branding?

Once your Team Logo is uploaded, your custom branding will automatically appear on the following types of assets. Select each tab to learn more about how your logo appears on different export types:

Your custom branding will automatically appear on:

  • Embedded captures - When sharing 3D models or scans through embedded viewers
  • Floorplans - Generated floor plan documents and exports
  • Spatial reports - Professional reports and documentation
  • Floorplan_White Labeling.png
  • Floorplan_White Labeling.png

Step-by-Step Setup Guide

Follow these steps to upload your Team Logo and activate custom branding:

Accessing Team Settings

1Navigate to Your Team's Home Page

Go to your Team's home page on Polycam Web. Make sure you're in the correct team workspace using the workspace switcher in the top left corner.

2Open Team Settings

Click the gear icon (⚙️) in the top right corner of the page to access your team settings.

3Select Edit Team

From the dropdown menu that appears, select Edit team to open the team configuration options.

Understanding Image Types

In the team settings, you'll see two distinct upload options. It's important to understand the difference between them:

Team Avatar

  • Square format image
  • Used as a visual identifier within the Polycam app interface
  • Functions as a team label for internal organization
  • Does not affect custom branding on shared assets

Team Logo (Required for Custom Branding)

  • This is your custom branding image that replaces Polycam branding
  • Appears on shared content and exported materials
  • Must be uploaded to activate custom branding features
Important: Only the Team Logo field controls custom branding. The Team Avatar is for internal use only and will not appear on shared assets.

Uploading Your Team Logo

4Prepare Your Logo File

Before uploading, ensure your logo meets the following requirements:

  • File format: PNG or JPEG (other formats will be automatically rejected)
  • Image quality: High-resolution for crisp display across different devices
  • Background (recommended): PNG files with transparent backgrounds provide the most professional appearance
Pro Tip: For the best results, use a PNG file with a transparent background. This ensures your logo looks professional against any background color or design.

5Upload Your Logo

In the team settings page, locate the Team Logo upload field and select your prepared logo file.

6Confirm Upload

Once you've selected your file, confirm the upload. Your logo will be validated automatically to ensure it meets the format requirements.