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Managing Your Polycam Billing Information via Link

Managing Your Polycam Billing Information via Link

Polycam uses Link, built by Stripe, to securely process your subscription payments, so you can manage your billing details in one simple portal.

Important: If your billing information isn't updated by October 31, 2026, your subscription will be cancelled.
To migrate your account to Link, your account must include:
  • A valid name for the person responsible for your account's billing
  • A valid payment method for your subscription charges
  • A valid billing address

Below is a guide on how you can access and update your account's billing information.

Accessing Your Billing Account's Details

Click the button below to access your account's billing details.

Access Your Billing Portal
1

Enter the billing email address you provided when subscribing to Polycam.

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2

Check your inbox. You'll receive an email with a link to your specific account's billing portal.

Updating Your Name or Billing Address

1

Click Update information and enter your name and a valid billing address.

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2

Click Save to submit your information.

Create or Update Your Payment Method

Adding a New Payment Method

1

Click Add payment method.

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2

Enter your payment method's details.

Updating an Expired Payment Method

1

Click Add payment method and enter your updated payment method information.

2

Delete your old or expired payment method.

Reauthorize Payment Method

If you need to reauthorize your payment method, follow the steps for updating your payment method. To do this, click on "Add payment method", and enter your updated payment method information. You can then delete your old or expired payment method.

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