When you sign up for Polycam using your Apple ID, you may notice your account is associated with an unfamiliar email address ending in @privaterelay.appleid.com. This is an Apple Private Relay Email—a privacy feature of Apple's Hide My Email service.
How Apple Private Relay Emails Work
An Apple Relay email is a private, randomly generated email address that Apple uses to forward messages to your actual email account. This allows you to use Polycam and other services without exposing your personal email address.
Example:abcd1234@privaterelay.appleid.com → forwards to → youremail@example.com
Why You Have a Private Relay Email
If you chose Sign in with Apple during registration and selected the Hide My Email option, Apple automatically created this private relay address for your Polycam account. This extra layer of privacy helps protect your personal information while still ensuring you receive all important communications.
All emails sent to your relay address (including password resets, verification codes, and updates) will be automatically forwarded to your real email inbox. Your Polycam experience remains unchanged.
Managing Your Email Address
Switching to Your Real Email Address
If you prefer to use your actual email address with Polycam, you can update it through your account settings:
1. Go to your Polycam account settings
2. Navigate to the Email section
3. Follow the verification steps to update your email
4. For detailed instructions, see our guide: How to Change Your Email Address Associated with Your Polycam Account
Managing Your Apple Private Relay Emails
To manage all your Apple Hide My Email addresses across different apps:
1. Go to your Apple ID settings
2. Select Sign in with Apple or Apple ID & Privacy
3. Select Hide My Email
4. View or manage your relay addresses
For complete Apple instructions, visit: Create and Manage Hide My Email Addresses