FAQ

My captures have disappeared

Photo upload stuck at 100%

Extend Tool is missing

Uploading images to the web app isn't working

Exported data is in the wrong scale

Best software to import captures into

How much does Polycam cost?

What devices is Polycam available on?

Why don’t I have access to Room Mode?

What is Polycam Teams?

Can I use Polycam for free? 

How do I change my Polycam account email address?

App crashing while processing LiDAR captures

Pro subscription not being recognized

Textures on Photo Mode capture are red and pink

Does Polycam export in _____ format?

Can I get a refund for my subscription?

How accurate are Polycam scans?

Need help with the AI Texture Generator

How can I use Polycam’s Sharing Feature?